Privacy Policy
April 3, 2024 2024-04-03 14:35Privacy Policy
TERMS AND CONDITIONS FOR ONLINE PAYMENT GATEWAY:
- Detailed instructions are given in the login page of the web payment as to the procedure to be followed in case of completed transaction and payment confirmation slip received and also failed transaction. Please follow the instruction carefully.
- Once “PAY” – option is selected you will be directed for payment through net banking or debit / credit card, online banking and UPI. You can choose the desired payment option and proceed.
- Once the payment is successful, you will get a payment confirmation slip and the candidate need to keep the same for reference. In case the payment is not successful due to any reason you will get a display on the status of failure in payment.
- Once the payment is debited/success and you did not get the proper response in the HiGrade portal, please wait for 12 to 24 hrs for the update.
- Once the payment is success and if you did not get any acknowledgement, please wait for 15 to 30 minutes. Then you may try if the payment failed otherwise contact support team.
- In case none of the above two happens, and there is heavy delay in any response from the system – if you have not proceeded with payment and not given your bank/payment detail particulars, you may proceed from the beginning again and start the payment process again.
- In case you have given all the debit, credit card, online banking, UPI or net baking authorization for payment, and have not got any response, please check with your bankers or credit card company and see if your account is debited. If your bank account is debited, please don’t make any attempt to pay again.
- However, if your account is not debited in the bank, you have to make the payment and get payment successful confirmation.
- In any case, make a note of reference/transaction details in case of net banking, card payment or through UPI.
PRIVACY POLICY
- The details provided by you shall be utilized only for the purpose of receiving the payments to be made by you to the institution. All data shall be kept secure, and shall not be divulged to anyone or utilized for any other purpose.
CANCELLATION/REFUND POLICY
- Transaction fee charges would not be refunded/ reversed under any circumstances for any refund/ reversal /chargeback and any other reasons.
- Transaction fees charged would be borne by cardholder for any payment.
- Important: by submitting a payment through the online-payments site you are agreeing to these terms and conditions including any updated changes in terms and conditions from time to time through our HiGrade portal.